At Khaasbuy, we are committed to delivering your orders safely and on time across Pakistan.
Order Processing
- Orders are usually processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- In some cases, order confirmation may be required before dispatch.
Delivery Time
- Standard delivery usually takes 3–5 business days.
- Delivery to remote areas may take a little longer.
- Delivery times may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you complete your order.
- Any promotional free-shipping offers will be subject to their specific terms and conditions.
Order Tracking
Once your order has been dispatched, you may receive tracking details through your provided contact information. You can use these details to track your shipment with the courier service.
Delivery Address
Please make sure that your shipping address, phone number, and other contact details are correct before placing your order. Khaasbuy will not be responsible for delays caused by incorrect or incomplete information.
Delayed or Lost Orders
If your order is significantly delayed or you believe your shipment has been lost, please contact our customer support team. We will coordinate with the courier service to investigate the issue.
Damaged Packages
If your package arrives damaged or appears tampered with, please contact us as soon as possible with relevant details and photographs so we can assist you.
Contact Us
For any shipping-related questions or concerns, please contact our customer support team through the contact details provided on our website.